Public Safety Communications & Contact Center Recording
Comprehensive recording, monitoring and evaluation can help your agency or business:
Limit Liability and Mitigate Risk
Identify and Target Training Opportunities
Increase Employee and Customer Satisfaction
Enhance Operational Efficiency
Comply with Legal Requirements
Expert solutions and top-notch service throughout the western United States
Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, New Mexico, Nevada, North Dakota, Oregon, Utah, Washington, and Wyoming
Reliable communications recording with real benefits
We support recording for a wide range of enterprise and call center telephone manufacturers (Avaya, Cisco, Mitel, NEC, ShoreTel, Siemens, etc.) as well as industry leaders for for Public Safety 911, CAD, and Radio (Harris, Motorola, West, Zetron, etc.)